Shipping FAQ
My order has partially shipped, but other packages show no activity. Is part of my order lost?
We make an effort to ship orders complete but, with the current high demand, in many cases, it is not possible. We can assure you no orders are lost and we will make sure you receive all items as ordered. We want nothing more than for you to receive your gear and be able to use it.
My order has tracking, but it isn’t updating. Do I have the correct tracking information?
Orders are assigned tracking numbers at the time they are processed and sent to the warehouse floor to be shipped. Please allow up to 1 business day after your order shows as shipped for the tracking to go live from the carrier.
Can I add items to my order before it ships?
We are not making any additions to orders at this time.
